Industries
Government Transcription
Public-record transcripts are read by people who were not in the room, sometimes years later. Completeness and neutrality matter as much as accuracy.
From the transcription desk
What experience changes
Government and public-sector recordings are often read long after the meeting has ended, by people who were never in the room. That makes the transcript part of the public record, not simply a meeting aid. A motion, a vote, a public comment, or a response from the chair has to be captured in a way that readers can follow without adding a view about what was meant. Our team has more than fifteen years of transcription experience with complex, multi-speaker audio, and we bring that discipline to council meetings, hearings, committees, inquiries, and consultation sessions.
The most useful starting materials are the agenda, attendee list, meeting papers, prior minutes, and the format your organisation publishes. They help us identify speakers and use the same labels your readers already recognise. They do not give us permission to fill in something that was not audible. When a member of the public speaks from the back of a room, a microphone fails, or two participants interrupt one another, we return to the recording and use consistent labels. If a name or word cannot be confirmed, it is marked rather than turned into a guess.
A careful transcript distinguishes the record from a summary. We can produce formal minutes when that is the commissioned deliverable, but minutes condense discussion and a full transcript preserves it. For a verbatim or near-verbatim record, our reviewers check speaker changes, motions, seconds, vote calls, dates, statutory references, and the order of proceedings against the audio and agenda. We can format the final file for publication and accessibility requirements. The aim is simple: a neutral, readable document that helps the public, officers, and future readers understand what was actually said and done.
We also preserve the requested terminology and naming conventions across a series of meetings, so published records remain consistent without losing the particular detail of each session.
What we transcribe
Common work in this field
Council and board meetings
Public hearings and consultations
Legislative and committee sessions
Regulatory proceedings
Inquiry and investigation interviews
Records requested under FOIA
What makes this audio hard
Why this audio is difficult
Public meetings mix prepared statements with unmoderated public comment, poor room microphones, and speakers who do not identify themselves before they begin.
How we handle it
Our approach
Public-sector transcripts are drafted, then human-reviewed for speaker identification, motion and vote capture, and completeness against the agenda. We transcribe what was said, including the parts nobody planned for.
Transcripts are produced to your published records format, with accessibility-compliant versions available for publication.
FAQ
Common questions
Can you capture motions and votes in our minute format?
Yes. Send your published format and we will produce motions, seconds and roll-call votes to it.
How do you handle unidentified speakers during public comment?
We label them consistently and in sequence, and identify them by name wherever the audio or the agenda allows.
Get a Quote for your government transcription work
Tell us about the audio, the deadline and the format you need. We will reply within one business day with a confirmed price and delivery date.