Not all audio is equal. Understanding what makes a file hard helps you record better and budget accurately.
US insurance
Insurance Transcription in United States
Recorded statements and investigation interviews become part of the claim file. They need to arrive in the form your system and your adjusters expect. Work is handled under we sign business associate agreements for hipaa-regulated work, work under ndas for privileged material, and produce transcripts to us court, state and federal filing conventions on request..
What we transcribe
Common work in this field
Recorded statements
SIU and fraud investigation interviews
Adjuster and claimant interviews
Examinations under oath
First notice of loss calls
Catastrophe claim recordings
What makes this audio hard
Why this audio is difficult
Statements are taken over phone lines, from vehicles and from hospital rooms. Claimants are distressed, distracted, or speaking a second language, and the detail that decides the claim is often said once and quietly.
How we handle it
Our approach
Insurance audio is drafted, then human-reviewed against the recording with attention to dates, policy and claim numbers, and the sequence of events. Unclear passages are timestamped for your adjuster rather than smoothed over. Deadlines are quoted in Eastern and Pacific time. Same-day and next-morning delivery are available when the file arrives early in the US business day.
Transcripts are delivered in your claim-file format, and your audio is never used to train any model. We sign Business Associate Agreements for HIPAA-regulated work, work under NDAs for privileged material, and produce transcripts to US court, state and federal filing conventions on request.
FAQ
Common questions
Can you deliver into our claims system format?
Yes. Send a sample of the format your file requires and we will produce to it.
How quickly can you turn around a recorded statement?
Short statements are commonly delivered within four to eight hours. Tell us your deadline and we will confirm it before you commit.
Related reading
Resources for this sector
Get a quote for insurance transcription in United States
Tell us about the audio, the deadline and the format you need. We will reply within one business day with a confirmed price and delivery date.